Security Service Associate

Full Job Description
Do you have a passion for security and excitement about impacting some of the largest and most complex security challenges corporations are involved with today in hosting petabytes of business-critical customer data? We’re looking for a Security Response Team (SRT) Service Associate with the right mix of technical depth, cyber security training, on-line services experience and collaboration skills to help grow and protect hosted cloud services.

As a Security Response Service Associate you will work closely with other cloud and security experts to investigate threats, coordinate response and mitigation, communicate state, improve and automate processes, develop security tooling and data automation, and contribute your experience and expertise to countless other projects that enhance the security and scalability of our cloud services.. You will participate in required activities to discuss incidents and facilitate discussion around trends and early warning indicators, as well as help design solutions to emerging threats.

This position is part of a hybrid workplace and flexible work arrangements are available.


Core Responsibilities:

  • Analyze potential security issues and develop investigation and resolution plans
  • Drive enhancements to improve detection, response, and remediation processes within a cross functional team
  • Communicate complex and technical issues to diverse audiences, orally and in-writing, in an easily understood, authoritative, and actionable manner
  • Rapidly react to changing situations and develop new plans based on recent discoveries
  • Analyze and improve situational awareness and incident response capabilities
  • Coordinate with internal and external business partners and security teams at a broad technical level.
  • Create technical documentation for other analysts and other teams to follow
  • Work with other internal and external teams to forge new and improve existing partnerships that help mature the teams’ techniques, tactics and procedures

Required Qualifications:
  • 3+ years working in cyber security (Information Security, InfoSec, SecOps, Security Operations, SOC, CSOC, analyst, researcher, etc.) field or equivalent cyber security training
  • Trained in security response against active adversaries
  • Demonstrated ability to understand and communicate technical details, both verbally and written, to varying levels of audiences that may include C-level executives.
  • Ability to work collaboratively with engineering teams to drive architectural changes that improve the stability and security of each environment.
  • Demonstrated success in dealing with ambiguity and problem definition under timeline constraints.
  • An ability to work well under pressure while maintaining professionalism.
  • Exposure to security related subjects and trends such as digital forensics, reverse engineering, penetration testing, and malware analysis.
  • Ability to meet on call responsibilities periodically to support 24×7 operations.

Preferred Qualifications:
  • Ability to work effectively in ambiguous situations and respond favorably to change
  • Comfortable working in a startup mode on a new team where there is lots of opportunity
  • Strong working knowledge or equivalent training in latest cyber security threat vectors.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment and the city where you work.

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